CLEARVIEWLED Online Portal and Mobile App Collection Notice Australia and New Zealand
Last Updated: 5 November 2024
This Website (referred to in these "terms of use" as the website) is owned and operated by ClearviewLED Pty Ltd, who is referred to in this Cookie Policy as "we", "us", "our" and similar grammatical forms.
Where your cookie data may be transferred internationally, we ensure compliance with Australian Privacy Principle 8 by implementing appropriate safeguards and data protection mechanisms. We only transfer data to countries with adequate privacy protections or through binding contractual arrangements that protect your privacy rights.
Where your data may be transferred or stored outside Australia, we implement appropriate safeguards in accordance with the Australian Privacy Principles (APPs) to ensure your personal information receives protection equivalent to Australian privacy standards, including through contractual data protection agreements and secure data transfer mechanisms.
We reserve the right to update this Cookie Policy periodically and will notify users of any material changes through a prominent notice on our Website. Your continued use of the Website after such modifications will constitute your acknowledgment of the modified Cookie Policy.
Our Cookie Policy explains what cookies are, how we use cookies, how third-party partners may use cookies on our Websites and your choices regarding cookies.
General information about visits to our Websites is collected by our computer servers, with small files "cookies" that our Websites transfers to your computer's hard drive through your Web browser (if you allow the delivery of "cookies"). The "cookies" are used to follow the pattern of movements of users by letting us know which pages on our Websites are visited, in what order and how often and the previous website visited and also to process the items you select if you are making purchases from our Websites. The anonymous non-personal information that we collect and analyse is not personal information as described in the Privacy Act.
Why do we use "cookies" and other web use tracking technologies?
- When you access our Website, small files containing a unique identification (ID) number may be downloaded by your web browser and stored in the cache of your computer. The purpose of sending these files with a unique ID number is so that our Website can recognise your computer when you next visit our Website. The "cookies" that are shared with your computer can't be used to discover any personal information such as your name, address or email address they merely identify your computer to our Websites when you visit us.
- We can also log the internet protocol address (IP address) of visitors to our Website so that we can work out the countries in which the computers are located.
- We collect information using "cookies" and other tracking technologies for the following reasons:
- to help us monitor the performance of our Website so that we can improve the operation of the Website and the services we offer;
- to provide personalised services to each user of our Website to make their navigation through our Website easier and more rewarding to the user;
- Transaction Information, when you submit any transaction request or otherwise provide information through the Portals, including payment details (to the extent it is applicable) and contact details such as address and phone number;
- to sell advertising on the Website in order to meet some of the costs of operating the Website and improve the content on the Website; and
- when we have permission from the user, to market the services we provide by sending emails that are personalised to what we understand are the interests of the user.
- Even if you have given us permission to send you emails, you can, at any time, decide not to receive further emails and will be able to "unsubscribe" from that service.
- In addition to our own cookies, and to the extent permitted by law, we may also use various third-parties cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on.
- We use the following categories of cookies with varying retention periods: (a) Essential cookies (retained for 30 days) which are necessary for website functionality, (b) Functional cookies (These cookies are temporary and expire when the user closes their browser) that enhance your browsing experience, (c) Analytical cookies (retained for up to 2 years) that help us improve our services, and (d) Marketing cookies (retained for 1 year ) which are used to deliver relevant advertisements. You can manage your preferences for non-essential cookies through our cookie consent tool.
- Users can request immediate deletion of their cookie data at any time through our Privacy Dashboard. Upon deletion request, Essential cookies will be removed within 24 hours, while Functional, Analytical, and Marketing cookies, including those from our third-party partners (Google Analytics, Facebook Pixel, and HubSpot), will be deleted immediately.
What are your choices regarding cookies?
If you are unhappy about having a cookie sent to you, you can set your browser to refuse cookies or choose to have your computer warn you each time a cookie is being sent. However, if you turn your cookies off, some of our services may not function properly.
You can manage your cookie preferences through our Cookie Settings panel, where you can choose to accept or decline specific categories of cookies (Essential, Analytics, Marketing). You can modify these preferences at any time by accessing the Cookie Settings link in our footer.
Please note that while Essential cookies are necessary for basic site functionality, you have full control over other categories, though this may affect certain website features and personalisation.
For transparency and compliance with privacy laws, we maintain a record of your cookie consent choices for 30 days. You can withdraw your consent at any time by clicking 'Manage Cookies' in our footer, emailing our Privacy Officer at support@clearviewled.com.au or using our dedicated Cookie Consent Portal. Upon withdrawal, we will stop processing any non-essential cookies immediately, though it may take up to 72 hours for all changes to take full effect across our systems.
For transparency and compliance with privacy laws, we maintain a detailed record of your cookie preferences and consent choices. You can withdraw your consent at any time by clicking 'Manage Preferences' in the Cookie Settings panel, emailing our Privacy Officer at support@clearviewled.com.au or using the 'Withdraw Consent' option in your account settings.
Upon withdrawal, we will stop processing any non-essential cookies immediately, though this won't affect the lawfulness of processing based on consent before its withdrawal.
